We’re dedicated to being the leading provider to life and annuity customers in the United States by delivering a data-driven, artificial-intelligence (AI) enabled and people-focused service.
As part of the Resolution Life family, we deliver on promises that can make a life changing impact. Our business focuses on serving our existing customers, rather than seeking new ones. We manage $29 billion in assets on our customers behalf, and paid out over $2 billion in claims in 2021.
Our focus is on serving our existing customers rather than seeking new ones. These customers are so important that we’re becoming obsessed with improving how we service their policies. It’s our goal to set the standard for a modern, caring and efficient experience.
Customers protected in the US1.1 million
Assets under management:$29 billion
We paid$2.1 billion
in claims in 2021
PO Box 5011
Minot, ND 58702
Customer Service Phone Numbers and Service Hours
Individual Life Insurance
Policy Owner Customer Service
Hours: 9 a.m. to 7 p.m. ET Monday through Friday
Agent Customer Service
- In-force Policy Questions
- Hours: 9 a.m. to 7 p.m. ET Monday through Friday
- Appointment and Contracting/Commissions
- Hours: 9 a.m. to 6p.m. ET Monday through Friday
Start a claim and check a claim status
Hours: 9 a.m. to 5:00 p.m. ET Monday through Friday