We’re dedicated to being the leading provider to life and annuity customers in the United States by delivering a data-driven, artificial-intelligence (AI) enabled and people-focused service.
As part of the Resolution Life family, we deliver on promises that can make a life changing impact. Our business focuses on serving our existing customers, rather than seeking new ones. We manage $29 billion in assets on our customers behalf, and paid out over $2 billion in claims in 2021.
Our focus is on serving our existing customers rather than seeking new ones. These customers are so important that we’re becoming obsessed with improving how we service their policies. It’s our goal to set the standard for a modern, caring and efficient experience.
We’re proud to be growing our business by taking on the promises that other life insurance companies have made, and we’re dedicated to delivering a modern, caring and efficient service.
Matt Grove President & CEO
About Resolution Life US
Our Claim Center
For the near term, customers can still do business with us through the following customer claims center.
Our People
We’re a community of talented, high performing, diverse and passionate people working with our colleagues across the globe.
Our Careers
We’re always looking for talented people. Check out our opportunities or send us your resume and tell us what you have to offer.
News & Insights
Learn more about how we’re setting the standard in our field.
Key figures
Customers protected in the US
1.1 millionin 2021
Assets under management:
$29 billionin 2021
We paid
$2.1 billionin claims in 2021
Contact us
PO Box 5011
Minot, ND 58702
Customer Service Phone Numbers and Service Hours
Individual Life Insurance
Policy Owner Customer Service
Hours: 9 a.m. to 7 p.m. ET Monday through Friday
Agent Customer Service
- In-force Policy Questions
- Hours: 9 a.m. to 7 p.m. ET Monday through Friday
- Appointment and Contracting/Commissions
- Hours: 9 a.m. to 6p.m. ET Monday through Friday
Claims
Start a claim and check a claim status
Hours: 9 a.m. to 5:00 p.m. ET Monday through Friday