Careers

Working at Resolution Life

What is it like to work at Resolution Life?

You’ll find a workplace that combines purpose with opportunity. We’re a global business built on collaboration, innovation, and a commitment to helping people secure their financial futures. Our culture values flexibility and empowers employees to grow through meaningful projects, continuous learning, and cross-functional teamwork. While the pace is dynamic and the challenges are real, you’ll be supported by strong leadership and a community that celebrates success together.

Together, we support our communities

In 2024, our employees contributed a total of 4,406 volunteer hours and almost $815,000 in the US, including corporate matching, to over 670 unique causes.

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Our Guiding Principles

We are looking for employees who share our values. Here are some of the traits we look for in prospective employees.

Do the right thing

Our purpose is to protect the financial futures entrusted to us. It’s also why our work is so highly and strictly regulated. For us, doing the right thing in the right way is of crucial importance. Reputations and livelihoods are at stake.

Thinking on our feet

Life insurance can be an inflexible service where process sometimes takes precedence over people. We recognise that things aren’t always perfect and information isn’t always complete. But we have shown we can adapt and take the initiative.

Make it clear

Effective communication is key to fulfilling our purpose. Too often, our industry defaults to using jargon and alienates people with inaccessible or confusing language. We must be clear, accessible and straightforward, simplifying the complex where we can.

Lead with resolution

Our pioneering business model proves we can lead change. But we need to make sure a culture of purposeful leadership is instilled in everyone - whether they join us through choice or acquisition.

Champion inclusivity

We know that inclusive teams make better decisions. We're committed to building an environment where every voice is heard and valued.

Obsess about our customers

We’ve been entrusted with the policies from established life insurance companies. These policyholders need to feel confident that we’ll act in their best interests should they need us.